end-to-end
Student Project

Lively

Role
Role

UX/UI Designer

timeline
timeline

Sept - Oct ‘24

(~5 weeks)

tools
tools

Figma

Lyssna

Optimal Sort

Instagram has evolved into a powerful tool for businesses to promote products and services to a wide audience, even becoming a venue for promoting and hosting events. However, despite its popularity, Instagram may not be the ideal choice for all event-related functions, especially for small local events. With its limited interaction and information, users can find it hard to gauge interest in attending events around town.

Solution

SKIP TO…
Research

Researching the power of social media in connecting people through events

To address this gap between Instagram and finding local events, I wanted to explore how integrating an event-finding application with social media platforms can enhance user engagement, facilitate personalized event discovery, and support local event organizers, ultimately creating a community around shared interests and experiences.

Research Objectives

Discover how users go about finding events around the city

Discover how users go about finding events around the city

Discover how users go about finding events around the city

Determine what makes a user attend the event

Determine what makes a user attend the event

Determine what makes a user attend the event

Analyze what current obstacles users experience in finding or attending events.

Analyze what current obstacles users experience in finding or attending events.

Analyze what current obstacles users experience in finding or attending events.

Understand how the app would fit into user’s lifestyle

Understand how the app would fit into user’s lifestyle

Understand how the app would fit into user’s lifestyle

User interviews to understand local event participators

I interviewed 5 participants who enjoy attending local events either frequently or occasionally. These discussions allowed me to find common challenges, such as difficulties in filtering relevant events or finding necessary information to plan accordingly, but also revealed deeper insights into what participants valued in an event-finding app - personalization.

What current event-finding apps have to offer

I compared three competitors, Eventbrite, Allevents, and Fever, to gauge what current event finding apps do well or lack in with user experience. In general.

(1) Eventbrite seems more popular and has the ability to host as big as a city-wide event or something small like a pop-up.

(2) Allevents caters towards much more niche events, however it can feel rather questionable from an outsider if the event is legitimate or not.

(3) Fever feels much more modernized and reliable with finding events in the city and buying tickets.

So what were my findings? 💡

Social media presence is important but there's yet to be an app that integrates social medial platforms well

Social media presence is important but there's yet to be an app that integrates social medial platforms well

Social media presence is important but there's yet to be an app that integrates social medial platforms well

Users desire a thoroughly curated personalized feed that keeps them updated with new events or to discover new ones they may be interested in attending

Users desire a thoroughly curated personalized feed that keeps them updated with new events or to discover new ones they may be interested in attending

Users desire a thoroughly curated personalized feed that keeps them updated with new events or to discover new ones they may be interested in attending

No sense of community. Current platforms lack the aspect of connecting with others. Increasing community engagement can help encourage participation in local activities, enhancing social interaction, and strengthen community ties

No sense of community. Current platforms lack the aspect of connecting with others. Increasing community engagement can help encourage participation in local activities, enhancing social interaction, and strengthen community ties

No sense of community. Current platforms lack the aspect of connecting with others. Increasing community engagement can help encourage participation in local activities, enhancing social interaction, and strengthen community ties

Define

How-might-we questions to facilitate and focus on what users want out of an event-finding app

How can we incorporate Instagram into an event-finding app to help users discover events and receive personalized recommendations based on their current followings and interests?

How might we utilize social media and/or a community forum to facilitate community building and increase engagement?

User personas to keep in mind different types of event goers

Defined design solutions to go forth with

Due to time restraints, I focused on 3 features that would improve the experience of discovering new events and staying informed for recurring events.

Selected Solutions

Informative & interactive events page - A detailed events page where users can find all the information they need, and interact with others in the community

Informative & interactive events page - A detailed events page where users can find all the information they need, and interact with others in the community

Informative & interactive events page - A detailed events page where users can find all the information they need, and interact with others in the community

Comprehensive onboarding process - Users signing up can link their social media account and answer a questionnaire that’ll help recommend events to them

Comprehensive onboarding process - Users signing up can link their social media account and answer a questionnaire that’ll help recommend events to them

Comprehensive onboarding process - Users signing up can link their social media account and answer a questionnaire that’ll help recommend events to them

Community feed - A way for small businesses and organizers to post updates or behind-the-scenes to hype up their audience, and for users to connect with others

Community feed - A way for small businesses and organizers to post updates or behind-the-scenes to hype up their audience, and for users to connect with others

Community feed - A way for small businesses and organizers to post updates or behind-the-scenes to hype up their audience, and for users to connect with others

User flows to go with my solutions

Design

Kicking off with lo-fi wireframes to bring ideas to life

Bringing the liveliness to Lively

I opted for a vibrant yellow and orange as my primary colors to embody the cheerful and “lively” energy that captures the emotions commonly associated with attending events. I used a complementary cobalt blue color as my accent color that will bring attention to users but also ties everything together.

High-Fidelity Wireframes

Onboarding

Besides linking their Instagram account, users answer a brief questionnaire to help the app curate tailored events, a step that's lacking in current event-finding apps.

Home feed and event details

The home feed is where users can filter between the "For you" tab that shows all app-curated events or the "Following" tab that shows events by hosts they follow. Users can further their filter by tags, popularity, etc.

The event details page holds all the information the user would need in preparation before attending. I added a section where users can see posts made by the host and a peek to their Instagram page.

Community feed

A newsfeed that allows users to share their experiences at events and connect with others, while also enabling hosts to promote their events and build excitement among their audience.

tESTING

Conducting hi-fi usability tests to evaluate user engagement and adoption

In comparison to the current event-finding apps, I wanted to test how likely users would actually adopt a new app and utilize the added features to help their discovery in new events and keep track of recurring ones.

Results

1.

80% if my participants say they'd be open to trying an app like Lively

1.

80% if my participants say they'd be open to trying an app like Lively

1.

80% if my participants say they'd be open to trying an app like Lively

2.

Some participants say they already have too many apps to keep track of, but this idea would be nice to have within the Instagram app

2.

Some participants say they already have too many apps to keep track of, but this idea would be nice to have within the Instagram app

2.

Some participants say they already have too many apps to keep track of, but this idea would be nice to have within the Instagram app

3.

Event details are informative and helpful in making decisions to attend or not

3.

Event details are informative and helpful in making decisions to attend or not

3.

Event details are informative and helpful in making decisions to attend or not

4.

Some say this could be great for small local businesses gain traction in the city

4.

Some say this could be great for small local businesses gain traction in the city

4.

Some say this could be great for small local businesses gain traction in the city

Iterations

After some consideration, I decided to restrict the posting feature to hosts only (which would need an extra application process). This approach allows users to still connect with one another while ensuring promotional content are effectively addressed.

Before

After

Takeaways

Good ideas might not work well together

I had a lot of ideas/features that the app could hold, but I realized that having too many is going to overwhelm the user and end up straying from the original goal of enhancing the users experience.

Good ideas might not work well together

I had a lot of ideas/features that the app could hold, but I realized that having too many is going to overwhelm the user and end up straying from the original goal of enhancing the users experience.

Good ideas might not work well together

I had a lot of ideas/features that the app could hold, but I realized that having too many is going to overwhelm the user and end up straying from the original goal of enhancing the users experience.

UX research is the difference between good design and great design

UX research is truly the foundation of great design, understanding the user and defining what problems to tackle.

UX research is the difference between good design and great design

UX research is truly the foundation of great design, understanding the user and defining what problems to tackle.

UX research is the difference between good design and great design

UX research is truly the foundation of great design, understanding the user and defining what problems to tackle.

Want to see more?

OR JUST HIRE ME

OR JUST HIRE ME

OR JUST HIRE ME
© Chelsea Wang 2025
thanks for stopping by! ♡
© Chelsea Wang 2025
thanks for stopping by! ♡
© Chelsea Wang 2025
thanks for stopping by! ♡